1Introduction
Manvi International Courier (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website manvicourier.com or book courier services with us.
2Information We Collect
Full name, sender/recipient phone numbers, physical pickup and delivery addresses, zip codes, and email addresses.
Government identity proofs (Passport, Aadhaar card, PAN, GSTIN, EORI number) required under Indian Export Customs and International Aviation Security laws.
Payment confirmation receipts, Air Waybill tracking numbers, IP addresses, browser type, and site usage statistics.
3How We Use Your Data
- • Service Delivery: Processing shipment bookings, door pickups, weight verification, and international transportation.
- • Customs Filing: Preparing mandatory shipping manifests, shipping bills, and customs declarations required by aviation authorities.
- • Real-time Communication: Sending automated WhatsApp, Email, and SMS tracking notifications regarding package milestones.
- • Support & Safety: Responding to customer queries, resolving claims, and preventing fraudulent transactions.
4Data Sharing & Third Parties
We never sell or rent your personal data to third-party marketers. We only share necessary data with trusted partners under strict confidentiality:
- • Logistics Carriers: Carrier partners (DHL, FedEx, UPS, Aramex, DPD, local postal services) for physical transport.
- • Customs Authorities: Indian Customs and international destination customs agencies for clearance compliance.
- • Payment Gateways: Secure PCI-DSS compliant payment processing platforms.
5Data Security & Encryption
We implement industry-standard 256-bit SSL encryption, restricted server access, and secure data storage protocols to ensure your information remains protected against unauthorized access, loss, or disclosure.
6Your Privacy Rights
You have the right to request access to your personal data, request correction of inaccurate records, or request deletion of data (subject to statutory customs retention mandates required by law).