Questions? Glad You Asked
Find quick answers to common questions about tracking, deliveries, pricing, and support. If you can't find what you're looking for, our team is here to help.
Still have questions?
Our customer support team is available Monday to Saturday, 10:00 AM to 7:00 PM (IST).
Contact SupportWhere can I send my packages?
Almost anywhere! We have a strong presence in the USA, Canada, UK, Europe, and Australia. Whether it's a big city or a quiet suburb, we'll get it there.
How do I know I'm getting a fair price?
We believe in value. Your quote is based on exactly what you need, considering weight, destination, and how fast you need it delivered. We promise no hidden surprises when it's time to pay.
Can I see where my package is right now?
Yes! The moment you ship with us, you'll get a unique tracking number. You can watch your package's journey in real-time, giving you total confidence.
What happens if there is a delay or a problem?
We know your shipments are important. If something goes wrong, we are here to help. To ensure a fair and thorough resolution, our team and our global partners (like DHL, FedEx, and UPS) conduct a detailed investigation.
Is there anything I cannot ship?
To keep everyone safe and follow international laws, we cannot ship hazardous chemicals, currency, precious stones, or illegal items. If you aren't sure about an item, just give us a call! We're happy to check for you before you book.