Once your package leaves your hands, you want to know exactly where it is. Our real-time tracking system provides step-by-step updates. Here is a breakdown of what the tracking milestones actually mean.
Tracking Milestone Glossary
- Shipment Picked Up / Origin Hub: The parcel has been collected and scanned at our local sorting facility.
- In Transit: The shipment is on a flight or travelling between regional distribution centers.
- Arrived at Customs / Clearance Processing: The package is undergoing import review by target customs officers. This is a standard step and usually finishes within a few hours.
- Out for Delivery: Your parcel is in the local courier's vehicle and will arrive at your address today.